Washer Repair in Charlotte, North Carolina

The issue came to light when a homeowner noticed their washing machine shaking excessively, producing a deep rumbling noise, and leaving clothes wetter than normal after the final spin. Concerned that the drum might be off-balance or suffering structural damage, they contacted Prime for washing machine repair Charlotte NC to prevent the problem from worsening.

During the diagnostic, the technician found worn drum bearings, a partially detached suspension spring, and early signs of spider arm corrosion. He replaced the bearing set, resecured the suspension system, and cleaned and stabilized the drum assembly. After running multiple test cycles, the washer operated smoothly, quietly, and at full spin speed again — eliminating the vibration and extending the lifespan of the appliance.

During a wash cycle, the washing machine door suddenly stopped locking properly, preventing the unit from starting and causing water to leak around the seal. Inspection showed a damaged door latch mechanism and a misaligned hinge, both common issues caused by long-term use. The technician replaced the faulty latch, realigned the door, and tested the locking system under load. This frigidaire washer repair in Charlotte, NC was completed on-site, restoring safe and reliable operation.

After the repair, the washer door closed securely and locked without delay, allowing cycles to run smoothly again. The homeowner reported no further leaks and noted that the machine felt more solid during operation. This case illustrates how precise mechanical repair of a washer door can prevent bigger failures and extend the appliance’s overall lifespan.