About Prime Appliance Repair
5.0
For more than 15 years, we’ve been helping families get their washers, refrigerators, ovens, cooktops, dryers, dishwashers, microwaves, garbage disposals, and other home appliances back in working order – quickly, neatly, and with no hidden fees.
Call Us: (704) 430-6869
Woman-Owned Company
In my company, I strive to make our service as comfortable and pleasant as possible — the kind of experience my own friends would want to order.
Gulara
Prime Appliance Repair technician
The Story of Prime Appliance Repair
Prime Appliance Repair was founded by professional appliance repair technician. At the very beginning, we had just one service van stocked with tools and essential parts. But within the first year, we repaired more than 600 household appliances and earned the trust of Charlotte residents.
A few years later, our team grew, a second van joined the fleet, and we reduced our average arrival time to just 1 hours. Our service area also expanded – today we cover cities like Waxhaw, Mint Hill, Huntersville, Belmont, Clover, Marvin, Ballantyne, and many others.
So if you’re searching for “appliance repair near me,” chances are we’re already nearby and can reach you fast.
Over time, we built our own warehouse stocked with genuine OEM parts for major brands such as Bosch, Whirlpool, Haier, Sub-Zero, LG, Samsung, and others. This allows us to provide same-day appliance repair without waiting for parts to be ordered or delivered.
Repair of Leading Appliance Brands
Our technicians are familiar with each brand’s technical specifications and have direct access to official service manuals and OEM replacement parts.
Examples of Our Work
Why Charlotte Residents Choose Us
When something breaks down, homeowners in Charlotte choose Prime Appliance Repair – and here’s why:
Genuine OEM Parts
We use only certified original components recommended by leading manufacturers such as Samsung, General Electric and more. This ensures the long service life of your appliance and prevents repeat breakdowns. Every part we use is factory-tested and comes with an official warranty. We never install cheap substitutes or refurbished parts – only genuine OEM components that meet brand standards.
Transparent and Fair Pricing
The flat labor rate for a standard repair starts at $189. This includes the technician’s trip, on-site diagnostics, labor, and post-repair testing of your appliance.
We agree on the price upfront – no hidden fees, emergency surcharges, or surprise costs after the job is done. If a replacement part is needed, the customer receives a clear quote before any work begins, including the part’s cost and installation.
This approach allows our clients to plan their expenses with confidence, knowing the final bill will match the quoted price. Transparency builds trust, and that’s why thousands of families choose Prime Appliance Repair.
Continuous Training and Certification
Each technician undergoes annual factory recertification to stay up to date with the latest models and technologies. We invest heavily in training – from diagnostic techniques to safety standards – ensuring our clients receive service that meets official manufacturer-level quality.
Safety and Accountability
We take safety seriously – for both our customers and our team. Every technician passes a background check and medical screening. The company carries liability insurance, protecting clients from any risks during service. Our staff work in branded uniforms, use protective gear (gloves, masks, shoe covers), and receive regular safety training.
Clean and Respectful Work
We treat every home with respect. Before starting the job, our technicians lay down protective floor coverings, wear shoe covers, and clean up the workspace after the repair. Used parts and packaging are removed and sent for eco-friendly recycling through EPA-certified partners.
